política de Privacidade

Privacy Policy

Last Updated: 19/11/2024

This Privacy Policy explains how Pedro Pacheco, a real estate agent affiliated with Zome Portugal ("we", "us", or "our"), collects, uses, and protects your personal information when you use this website and engage with our real estate services. By using our website and services, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect the following types of personal information:

Personal Identification Information: Name, email address, phone number, and any other information you provide when you contact us or submit a request.
Property Preferences: Information about your property search preferences, such as location, budget, and type of property.
Browsing Data: IP address, browser type, device information, and browsing behavior (e.g., pages visited, time spent on the site) through cookies or similar technologies.

2. How We Use Your Information

We use your personal information for the following purposes:

To provide you with real estate services, including property listings, consultations, and assistance with property transactions.
To respond to your inquiries and fulfill your requests.
To improve our website and services based on your preferences and usage patterns.
To send you marketing communications, updates, and information about properties, if you have opted in to receive them.
To comply with legal requirements and protect our rights.

3. Data Sharing

We will not sell or rent your personal information to third parties. However, we may share your information in the following situations:

Service Providers: We may share your information with third-party service providers who assist us in operating the website or delivering services, such as payment processors, hosting providers, or marketing platforms. These providers are required to protect your data and use it only for the purposes specified.
Legal Compliance: We may disclose your information if required to do so by law or in response to legal requests, such as court orders or subpoenas.
Business Transfers: In the event of a merger, acquisition, or sale of our business, your personal information may be transferred as part of the transaction.

4. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. We implement industry-standard security measures, including encryption and secure servers, to safeguard your data. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

5. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including for legal, accounting, or reporting purposes. After this period, we will securely delete or anonymize your data.

6. Your Rights

You have the following rights regarding your personal information:

Access: You can request a copy of the personal information we hold about you.
Correction: You can request that we correct any inaccurate or incomplete information.
Deletion: You can request the deletion of your personal information, subject to certain legal obligations.
Opt-Out of Marketing: You can opt out of receiving marketing communications at any time by following the instructions in the email or contacting us directly.

To exercise any of these rights, please contact us using the details provided below.

7. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience, analyze usage, and serve personalized content and advertisements. Cookies are small files placed on your device that collect information about your browsing behavior.

You can control cookie settings through your browser, but please note that disabling cookies may affect your ability to use certain features of the website.

8. Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy applies only to our website, and we are not responsible for the privacy practices of external sites. We encourage you to read the privacy policies of any third-party sites you visit.

9. Changes to This Privacy Policy

We may update or modify this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. Continued use of the website after any changes constitutes your acceptance of the updated Privacy Policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Pedro Pacheco
Real Estate Agent – Zome Portugal
Email: pedro.pacheco@zome.pt
Phone: +351918218459

By using this website and services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and sharing of your personal information as described.